Refund policy

All Sales Final

All sales are final. No returns. No exchanges.
No changes to items once an order has been placed.

Refused / Undeliverable Packages

Refused or undeliverable packages will be considered forfeited and are not eligible for a refund or store credit.
Please ensure you enter the full, correct shipping address at checkout.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Contact: contact@axonloom.com

To help us resolve it quickly, include:

• Order number

• Clear photos of the item and packaging

• A brief description of the issue